CCNP Collaboration Topics
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- Traditional telephony and Introduction to VoIP
- Cisco VoIP Products Introduction
- Cisco IP Telephony basic concepts and Registration
- Basics of CME
- Managing Endpoints and End users in CME
- CME Voice Productivity Features
- CME Dial-Plan and Gateways basics
- Cisco Configuration Professional use for VoIP
- CUCM Achitecture and Introduction to CUCM
- Deployment Models
- Familiarization with the interface of CUCM
- Managing Endpoints in CUCM
- Add phones to CUCM manually, using BAT & Auto-registration
- Add users to CUCM manually, using BAT, LDAP
- Understanding the use and different type of gateways
- Basics of MGCP and its working
- Basics of SIP and its working
- Basics of H323 and its working
- PRI T1/E1 working, call flows and configuration
- Implementing MGCP
- MGCP Advanced , call flow and Working
- Introduction to Dial-peers
- Dial-peers advanced & matching criterias
- Implementing dial-peers on gateways
- Implementing H323
- H323 Advanced , call flow and Working
- Implementing SIP
- SIP Advanced , call flow and Working
- Digit Manipulation at gateway & Voice Translation Rules
- Call Routing components – Route Pattern, Route Group, Route List
- NANP using special character @
- Route Filter
- Calling Privileges – Concept of Partition and CSS
- Time of day routing
- Client Matter Code and Forced Authorization Code
- PLAR
- Digit Manipultation – Translation Pattern, EPNM, Prefixing and stripping
- Digit Manipulation – Transformation Masks and Global Transformations
- Call Coverage Features – CFNA, CFNB, CFUR, CF no coverage
- Call Coverage Features – Hunt List, Line Group, Hunt Pilot
- Media Resources – Conferencing, Unicast MOH, Annunciator, IPVMSA
- Media Resources – MTP, Transcoder, MRG, MRGL
- Media Resources – DSP Hardware Resource Configuration in CUCM
- Phone Services – Configuration, Subscription
- Presence Features in CUCM – BLF SD, BLF Call List
- Presence Features in CUCM Access control using – Subscribe CSS, Presence Groups
- Cisco Unified Mobility – Mobile connect configuration, call flow and working
- Cisco Unified Mobility – Mobile Voice Access configuration, call flow and working
- CME Revision and advanced concepts
- CME – Call Restriction using COR List
- CME using SIP as signaling protocol
- Multi-site connections for Distributed Deployments – ICT, SIP Trunk
- PSTN Backup in case of Distributed Deployments
- Call Routing in a centralized deployment – Without use of LRG
- Call Routing in a centralized deployment – With use of LRG
- TEHO – Tail end hop off without LRG
- TEHO – Tail end hop off with LRG
- Overlapping Dial-plan problem and solution – Centralized call processing
- Overlapping Dial-plan problem and solution – Distributed call processing
- Remote site call processing redundancy using SRST
- SRST Dial-plan considerations and CorList in SRST
- Remote site MGCP redundancy using MGCP Fallback
- Use of CFUR in the SRST scenario
- Bandwidth Management – Media Resources consideration
- Multicast MOH
- MOH Spoofing using Multicast MOH
- Locations based CAC
- RSVP based CAC
- Automated Alternate Routing
- Device Mobility
- Extension Mobility
- CME as SRST
- CUBE its use, working and application – Flow through and Flow Around
- Gatekeeper
- Unity Connection – Call flow, integration, importing users, authentication rules
- Unity Connection – Routing rules, Directory Handler, Call Handler
- Presence – Softphone, Deskphone, IPPM, CUC integration with Presence client
- CUE – call flow, integration with CUCM and CME
- RTMT – Real time monitoring tool
- Tshoot mindset
- DNA – Dialed number analyzer
- CAR – CDR Analysis and Reporting
- CUCM Traces
- Debug and Show commands for Tshoot review
- QOS – Quality of Service Introduction and need
- QOS Characteristics – BW, Delay, Jitter, Packet Loss
- QOS Models – Best Effort, Intserv, Diffserv
- IP Precedence Marking
- COS Marking
- DSCP Encoding
- MQC -Modular QOS CLI
- Trust boundaries
- Mapping
- Policing and Shaping
- Queing Mechanisms
- AutoQOS
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