CCNP Collaboration Topics

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Traditional telephony and Introduction to VoIP
Cisco VoIP Products Introduction
Cisco IP Telephony basic concepts and Registration
Basics of CME
Managing Endpoints and End users in CME
CME Voice Productivity Features
CME Dial-Plan and Gateways basics
Cisco Configuration Professional use for VoIP
CUCM Achitecture and Introduction to CUCM
Deployment Models
Familiarization with the interface of CUCM
Managing Endpoints in CUCM
Add phones to CUCM manually, using BAT & Auto-registration
Add users to CUCM manually, using BAT, LDAP
Understanding the use and different type of gateways
Basics of MGCP and its working
Basics of SIP and its working
Basics of H323 and its working
PRI T1/E1 working, call flows and configuration
Implementing MGCP
MGCP Advanced , call flow and Working
Introduction to Dial-peers
Dial-peers advanced & matching criterias
Implementing dial-peers on gateways
Implementing H323
H323 Advanced , call flow and Working
Implementing SIP
SIP Advanced , call flow and Working
Digit Manipulation at gateway & Voice Translation Rules
Call Routing components – Route Pattern, Route Group, Route List
NANP using special character @
Route Filter
Calling Privileges – Concept of Partition and CSS
Time of day routing
Client Matter Code and Forced Authorization Code
PLAR
Digit Manipultation – Translation Pattern, EPNM, Prefixing and stripping
Digit Manipulation – Transformation Masks and Global Transformations
Call Coverage Features – CFNA, CFNB, CFUR, CF no coverage
Call Coverage Features – Hunt List, Line Group, Hunt Pilot
Media Resources – Conferencing, Unicast MOH, Annunciator, IPVMSA
Media Resources – MTP, Transcoder, MRG, MRGL
Media Resources – DSP Hardware Resource Configuration in CUCM
Phone Services – Configuration, Subscription
Presence Features in CUCM – BLF SD, BLF Call List
Presence Features in CUCM Access control using – Subscribe CSS, Presence Groups
Cisco Unified Mobility – Mobile connect configuration, call flow and working
Cisco Unified Mobility – Mobile Voice Access configuration, call flow and working
CME Revision and advanced concepts
CME – Call Restriction using COR List
CME using SIP as signaling protocol
Multi-site connections for Distributed Deployments – ICT, SIP Trunk
PSTN Backup in case of Distributed Deployments
Call Routing in a centralized deployment – Without use of LRG
Call Routing in a centralized deployment – With use of LRG
TEHO – Tail end hop off without LRG
TEHO – Tail end hop off with LRG
Overlapping Dial-plan problem and solution – Centralized call processing
Overlapping Dial-plan problem and solution – Distributed call processing
Remote site call processing redundancy using SRST
SRST Dial-plan considerations and CorList in SRST
Remote site MGCP redundancy using MGCP Fallback
Use of CFUR in the SRST scenario
Bandwidth Management – Media Resources consideration
Multicast MOH
MOH Spoofing using Multicast MOH
Locations based CAC
RSVP based CAC
Automated Alternate Routing
Device Mobility
Extension Mobility
CME as SRST
CUBE its use, working and application – Flow through and Flow Around
Gatekeeper
Unity Connection – Call flow, integration, importing users, authentication rules
Unity Connection – Routing rules, Directory Handler, Call Handler
Presence – Softphone, Deskphone, IPPM, CUC integration with Presence client
CUE – call flow, integration with CUCM and CME
RTMT – Real time monitoring tool
Tshoot mindset
DNA – Dialed number analyzer
CAR – CDR Analysis and Reporting
CUCM Traces
Debug and Show commands for Tshoot review
QOS – Quality of Service Introduction and need
QOS Characteristics – BW, Delay, Jitter, Packet Loss
QOS Models – Best Effort, Intserv, Diffserv
IP Precedence Marking
COS Marking
DSCP Encoding
MQC -Modular QOS CLI
Trust boundaries
Mapping
Policing and Shaping
Queing Mechanisms
AutoQOS